Expectations of Customers from a Quality Assurance Company

QA Consulting Company and insights

A quality assurance consulting company ensures generating quality driven and expertise end solutions to the organizations. This may include any service by the organization acting as a customer. There is a confirmation check processed by the quality assurance management to run the application or the software in a defect proof manner. The QA consulting firms offer its users the rectification and delivery of software in a detected state. Their prime agenda is productive delivery of software designed by the customer organization in a full proof detected manner.

What customers expect?

Customers opting for quality assurance services often settle with separate and distinct demands. The only motto is to come up with fine results without any error. This is the essential task given in the QA services. Customers coming from different section of work organization have a separate set of guidelines and expectations from the services that a quality assurance company is likely to provide. The prime focus remains on the systematic measurement and standard comparison of monitoring processes to limit to least faults and determine error prevention.

Some high bound expectations from the customers of QA services include:

• Full proof tested product, such as assemblies, raw materials or any service related to the Department of production in a managed and error free manner.
• High -quality of assurance from the company while delivering quality products.
• The product rectified or made error proof by the QA services must be workable in the intended purpose without any chances of failure or disruption.
• Defect prevention in software based sector – whether visual or sound.
• Added confirmations to the product to avoid any further breakage and to keep the product completely authenticated.

Services that benefit the end users

The QA consulting company provides the end user a seamless working experience. Moreover, to maintain that level of customer loyalty, quality assurance firms work for a relevant business outlook, which benefits QA customers and their additional clients. This works as a two-way method to create customer bond and deliver quality products to meet the end users for the intended purpose. To summarize, QA services act as a catalyst to boost organizational structure in the right manner.

Some Mega Failures of approved QA Consulting Services

Software systems have become an inseparable part of almost every organization across the world. Whether you are a web user or Smartphone user, software applications are inevitable in your daily life routine. Being critical to the mission of businesses and involving a huge amount of risk, these applications require effective strategies to ensure no defects in them. However, some of the well-approved software applications by QA services have also resulted in mega failures over the years. Surprising, but true, here are a few of those QA consulting strategies.

• Amazon Christmas fault

It was the most surprising QA services failure of 2014. All its products were available for sale at just Rs.1 price in the entire marketplace. The major reason behind this expensive fault was the availability of a bug in the price comparison software on Amazon.

      

• Microsoft Azure crash

Azure is a well-known cloud computing platform that crashed due to the presence of bugs. Most of the users were unable to access live gaming on Xbox, Azure websites, and Microsoft office 365 files.

• Centre for air traffic control

Due to an unaltered software code in the system, this failure resulted in the heavy delay of travel plans for over 10000 passengers.

• Code space

This software breach in the AXS cloud service of Amazon was an outcome of security drawbacks. Currently, this platform is running out of business due to this incident.

 

• Bit coin exchange

Due to non-availability of a feature that tracks the record of the transaction, this application of Bit coin exchange costs 500 million dollars to the company.

• Brunswick electric

This glitch resulted in the huge power outage for several hours, thereby creating trouble for over 4000 customers during upgrading of power stat programs.

•  Sony Entertainment

The incident of stealing several confidential documents from Sony Pictures Entertainment compelled the company to face a huge loss for the company. It happened due to minute errors in software coding.

To summarize, irrespective of how stringent QA services you adopt for your software to boost up the growth of businesses, even a strong application may fail due to availability of several software bugs. 

Know How to Perform Jmeter Performance Testing

Jmeter is a free, open source software application that is widely employed for loading the test plan and checking the performance of web application servers. This hundred percent JAVA application can be used on almost all operating systems that can work with JAVA 6.0 or newer updates. Jmeter Application is very easy to install, and it can be installed on any operating system environment.

Creating a Test Plan

After you have installed the program on your computer, you have to build a test plan or a set of test elements, which clears how the test will be simulated.

An ideal test plan consists of a test thread group, having unique properties like the number of threads, the ramp period, and the number of loops. To send diverse HTTP request, you should add HTTP Request Defaults, in the Test Thread. After which, you should enable HTTP Cookie Manager, and HTTP Request Sampler.

View Results in Table Listener

To check the results of the Jmeter Test, you have to add the View Result option in the Table Listener, which can be found in the Test Thread menu options.

Run The Test

After building the Test Plan, you should run the plan to fetch the result from the test thread. But, before running the test, it is advised to save the test plan file on the computer system. Start/Run the test, and results are ready for analysis. Check for standard Remissions or Time Intervals, and Sample Time.

Several rounds of Tests by increasing and decreasing the thread load should be performed.

Jmeter Performance Testing application is a very useful QA Consulting tool for improving the performance of your web server. Based on the achieved test results in different load capacities, you can reduce the bottlenecks, and enhance the performance of your web server.